PROTECTION AND PROCESSING OF PERSONAL DATA CUSTOMER INFORMATION TEXT
This clarification text has been prepared by Kilim Mobilya A.S. ("Kilim" or the Company). Your personal data may be processed by the Company within the scope described below in accordance with the Law.
You can find detailed information about the purposes of processing your personal data in the Personal Data Protection and Processing Policy at
http://www.kilimmobilya.com.tr/ssh-hakkinda. Your personal data may be collected within the scope of our business relationship with you or through our website, call center or other communication channels.
Which Personal Data Do We Process?
We process your name, surname, mobile phone, e-mail address, address, IP data, your voice recording in case you call the call center, your payment information, information in correspondence with authorized persons, institutions and organizations, information in lawsuit and enforcement files, and legal information request information.
What are the Purposes and Legal Reasons for Processing Your Personal Data?
Your personal data is to fulfill the services we provide to our customers in accordance with the requirements of the contract and technology, to provide after-sales support services for products and services, to carry out our customer relations processes, to meet your demands and complaints, to carry out the necessary work by our relevant business units in order to carry out the commercial activities carried out by our company, and will be processed within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law for the purposes of carrying out connected business processes.
Apart from this information, anonymized aggregated statistical data that does not contain personal information such as the frequency and times of the site, the time of ordering and the IP address at the time of order, the statistics of the product pages visited and the products ordered, will be collected and used to analyze and understand visitor movements and preferences.
Based on your express consent, we can improve our products and services, carry out our marketing activities, inform you about our campaigns, advertisement, promotion, etc. Your data may be processed for the purposes of sending commercial electronic messages and sharing these messages with the companies we receive services from, to provide the right service in line with your needs by getting to know you better, to make marketing analysis, to personalize our products according to your requests, to make profiling.
For What Purposes Can Your Personal Data Be Transferred?
Your personal data collected; In line with the realization of the above-mentioned objectives, our main shareholders, including Kayseri Sponge Incorporated, our main shareholders, we support service providers, business partners, dealers, suppliers, legally authorized public institutions, organizations we use, domestic and foreign external servers, domestic / foreign institutions from which we receive cloud services, individuals and organizations that process data on behalf of the data controller, provide measurement, targeting and profiling support, inspection companies, advertising and promotion agencies, cargo companies and private persons. and within the framework of the personal data processing conditions specified in Articles 9.
Your data can be transferred to servers located at home / abroad, to domestic / foreign institutions from which we receive cloud services, in accordance with the 9th article of the Law, with your express consent.
What is the Collection Method and Legal Reason of Your Personal Data?
Your personal data will contact our Company; The execution of the contract in electronic media, through our website, call center, mobile application, online applications, cookies, e-mails, social media channels and the program we use in your physical environment, our sales and marketing department employees, printed forms, membership forms solution partners. will be collected based on.
If you give your explicit consent, our products and services can be customized and presented to you according to your taste and usage habits, depending on the legal reason, within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law.
How Long Is Your Personal Data Processed?
In order to act in accordance with legal requirements and to fulfill legal procedures, Kilim Mobilya, as long as stipulated by law, for the period required by the purpose of processing, or in cases where it may be necessary to protect and use the rights that Kilim Mobilya may have in possible future legal processes. maintains for periods of time. At the end of this period, the personal data of our customers will be deleted, destroyed or anonymized by the Company.
Personal data processed for the purposes specified in Kilim Mobilya's policy; When the purpose that requires processing within the scope of KVKK is no longer valid, and when the periods determined within the scope of the Turkish Commercial Code numbered 6102, the Regulation on the Deletion, Destruction or Anonymization of Personal Data published in the Official Gazette dated 28 October 2017 and numbered 30224 and the Turkish Penal Code numbered 5237 have passed, Kilim Mobilya deleted, destroyed or anonymized by
Storage and Protection of Personal Data
Your personal data will be stored and protected in accordance with the relevant legislation. Necessary security measures will be taken and protected against unauthorized access, loss, theft or misuse. Your personal data will be stored for legal periods and will be destroyed at the end of the period.
What Are Your Rights As Personal Data Owner?
As a personal data owner, we declare that you have the following rights in accordance with Article 11 of the Law:
a)Learning whether personal data is processed,
b) If personal data has been processed, to request information regarding this,
c) Learning the purpose of processing personal data and whether they are used in accordance with their purpose,
d) To know the third parties to whom personal data are transferred domestically or abroad,
e) To request correction of personal data in case of incomplete or incorrect processing,
f) To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,
g) Request notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data have been transferred,
h) Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
i) To demand the compensation of the damage in case of damage due to unlawful processing of personal data.
You can send your applications for your rights listed above by coming to our company headquarters with your identity, signing with your secure electronic signature through a notary, and sending an e-mail to the registered e-mail address of the company, by sending an e-mail to the e-mail addresses we have shared below through your e-mail address previously notified by you and registered in our system. by sending mail. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; However, if the transaction requires an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Board. Our contact information is listed below:
Registered Electronic Mail Address : kilim@h02.kep.tr
Post Adress : Organize Sanayi Bölgesi 43.Cadde No:27 38070 Melikgazi/KAYSERİ
Personal Data Protection and Processing Policy
